TREMS & Conditions
Article 1 (Objective)
The objective of these Terms and Conditions (hereinafter “Agreement”), in regards to registration and use of the online store www.kuberscience.com (hereinafter “Kuber Science Online Mall”) operated by KUBER SCIENCE CO., LTD. (hereinafter “Company”), is to stipulate the Company and customers’ rights, responsibilities, and terms and procedures concerning the customer’s user of services.
Article 2 (Definitions)
The terms used in this Agreement are defined as follows. Terms used in this Agreement, with the exception of those defined in Article 1, are in accordance with standard commercial practice or relevant law.
① “Kuber Science Online Mall” refers to a virtual business place created by means of telecommunication equipment or computer in order to enable users to transact goods or services (hereinafter “Goods, etc.”). It also refers to the business that operates the online store.
② “Services” refers to all online services and other various services provided by the Company on Kuber Science Online Mall.
③ “User” refers to Registered Customers and guests who use the services provided by the Company in accordance to this Agreement.
④ “Registered Customer” refers to a person who has consented to this Agreement and is registered on Kuber Science Online Mall in order to receive provided Services.
⑤ “Guest” refers to a person who uses Services provided by Kuber Science Online Mall without registering.
⑥ “ID” refers to the email address provided by Users for usage of Services, and used by the Company for customer identification purposes.
⑦ “Password” refers to a combination of letters and numbers created by the User in order to verify identification and to protect the rights of the customer.
Article 3 (Statement and Modification of Terms)
① The Company shall, for easier recognition by users, display the contents of this Agreement, store name, representative, address, business registration number, and contact information (phone number, email address, etc.) on the initial homepage of Kuber Science Online Mall. Details of this Agreement may be provided in the form of a link to a separate page.
② Once a User completes the procedure for registration, the User shall be deemed to have consented to this Agreement, and the Agreement shall take effect upon registration.
③ The Company may modify this Agreement provided that the modification does not violate any relevant laws such as the Act on the Consumer Protection in Electronic Commerce, etc., Regulation of Adhesion Contract Act, Framework Act on Electronic Commerce, Digital Signature Act, Act on the Promotion of Information and Communications Network Utilization and Information Protection, etc., Act on Door-to-Door Sales, etc., and Framework Act on Consumers, etc.
④ Should any modification be made to this Agreement, the Company shall announce the effective date and the reasons of such modification for 7 days prior to the effective date on the initial page of Kuber Science Online Mall, and inform Registered Customers via email. However, if the changes are disadvantageous to the Registered Customer, the announcement shall be made for 30 days prior to the effective date. In such a case, the Company shall display the contents of the modification in a clear manner to facilitate Registered Customers’ understanding of the modification.
⑤ The User shall be deemed to have consented to the modification if the user do not dispute within the dispute time period stated in the announcement and if the announcement states that any failure to dispute within the time period shall be construed as User’s agreement to such modification.
⑥ If the Company notifies Registered Customers of the contents of amendment via email to the email address registered by the Registered Customer, the Company shall be deemed to have properly notified.
⑦ Registered Customers who do not agree to the modified terms can request to terminate their account.
Article 4 (Types of Services)
① The Company provides the following Services.
1. Information on goods and services, execution and implementation of purchase contracts
2. Emails on new products and company news
3. Other services as determined by the Company
② The contents of services provided can be modified if the Company deems it necessary for management, technical, or operation reasons.
Article 4-2 (Kuber Science Online Mall Membership Service)
① The Company may provide membership service of ‘Kuber Science Online Mall Membership Service’. Details are governed by Kuber Science Online Mall Membership Service Operation Policy.
② Kuber Science Online Mall membership operation policy (including membership benefits) will be notified through the Kuber Science Site Membership Menu and may be changed according to the company’s circumstances.
Article 5 (Provision and Withdrawal of Services)
① The Company shall provide Services for 24 hours a day, 365 days a year, unless any business or technical problems arise.
② The Company may restrict usage time for certain Services or Registered Customers. In the event of such restriction, an announcement shall be made in advance.
③ The Company may temporarily suspend Services in the event of repair or inspection of telecommunications facilities, breakage in communication, or force majeure such as natural disasters.
④ Excluding force majeure such as natural disasters or national emergencies, the Company shall notify Registered Customers in the event of any suspension of Services. Should Services be suspended due to force majeure, customers shall be notified immediately after the relevant issue is resolved.
⑤ For any damages to the Registered Customer or a third party due to suspension of Services, with the exception of cases due to force majeure such as national emergencies, the Company is held liable. However, the Company shall not be held liable in the event that the Company provides evidence of no intention or negligence.
⑥ In the event that Services can no longer be provided due to reasons such as change in business item, abandonment of business, or company acquisition, the Company shall inform Registered Customers and compensate in accordance to the conditions stipulated by the Company. Should the Company does not publish its conditions or standards for compensation, Reward Points shall be returned to Users in the form of cash or merchandise equal in value.
Article 6 (Establishment of Contract of Use)
① Users may apply to become a Registered Customer after entering customer information and consenting to this Agreement provided by the Company.
② By following the procedure for registration as determined by Kuber Science Online Mall, and by clicking “Agree” upon reading this Agreement, the User acknowledges his or her consent to this Agreement.
③ Users that register according to Sections 1 and 2 of this Article may be suspended or restricted from Services in the following cases.
1. Registration is made with falsified, missing, or incorrect information.
2. Registration is made with the purpose of harming public order and morals.
3. User is obstructing the Company’s legitimate business operation.
4. 30 days have not passed since Registered Customer voluntarily closed his/her account.
5. The registering customer is under 16 years of age
6. Other reasons deemed appropriate by the Company
④ The contract of customer registration takes effect once the Company’s approval reaches the Registered Customer.
⑤ Any changes in customer information shall be immediately informed to the Company via methods such as the Edit Profile menu.
Article 7 (Customer Duties)
① Registered Customers shall not participate in the following activities, which are considered harmful to public order and morals.
1. Using a stolen ID and password
2. Unauthorized usage, reproduction, distribution, or commercial exploitation of information obtained through Services provided by the Company
3. Infringement of intellectual property rights and/or other rights of a third party
4. Defamation or intentional activities that harm another person
5. Distribution of crime-instigating or obscene content for criminal purposes (and other activities harmful to social order)
6. Unauthorized distribution or advertisement of contents unrelated to Services provided by the Company
7. Hacking or spreading computer viruses to disrupt or harm information services provided by the Company
8. Other activities in violation of relevant laws
② Registered Customers are responsible for the management of their own ID and password, and are held liable for all consequences that occur as a result of user negligence.
③ In regards to use of Services, duplicate IDs are not permitted. If your ID is exposed to another person, change your password immediately and inform the Company.
④ Registered Customers are obliged to comply with the terms of this Agreement.
Article 8 (Account Termination and Suspension)
① Registered Customers may request to terminate their account directly on the website or by means of phone, email, etc. Account termination takes effect immediately after the request is processed.
② The Company may restrict or suspend accounts without prior notification in the following circumstances:
1. ID or password theft
2. Registration made with falsified information in violation of the effective Agreement at the time of registration
3. Intentional spreading of a computer virus
4. Activities that threaten the order of electronic commerce, such as information theft or obstructing other users on Kuber Science Online Mall
5. Activities on Kuber Science Online Mall that harm public order, violate this Agreement, and/or violate relevant laws
6. Distribution of unconfirmed or untruthful information that damages the reputation and credibility of Kuber Science Online Mall or obstructs its business
7. Obstructing business by repeatedly cancelling or returning Goods, etc. purchased on Kuber Science Online Mall with no evident reason
8. Obstructing business by insulting, threatening, or sexually harassing a staff member of Kuber Science Online Mall
9. Obstructing the transaction order of Kuber Science Online Mall by making repeated purchases of Goods, etc. for resale purposes
10. Registrations that do not comply to this Agreement nor meet the requirements set by the Company
③ The Company may defer approval of a user’s registration request in circumstances under the following circumstances:
1. Shortage in facilities
2. Technical difficulties
3. Other reasons in which deferment is deemed inevitable
4. Violations of this Agreement
④ Once an account is restricted or suspended, in the event that the reason for restriction or suspension occurs more than twice or remains unresolved within a 30-day period, the Company reserves the right to terminate the relevant account.
⑤ In the event that the Company terminates an account, the account registration is cancelled, and the Registered Customer will be informed and given an opportunity to present a defense.
⑥ In the case of Clause 3, the Company may claim damages to the Registered Customer.
⑦ In the event of withdrawal from membership pursuant to Paragraph 1 of this Article or suspension of membership pursuant to Paragraph 2, member’s information shall be processed as follows.
- 1. The information of the withdrawn member will be deleted after retention for a certain period of time as stipulated in Article 5, Paragraph 1, Item 2 of the Company’s Privacy Policy.
- 2. The information of a member whose membership has been suspended will be retained for one year after suspension of membership to prevent unauthorized use of the service and to prevent further damage to other members, and the member may be restricted from using the Company’s services during this period.
Article 9 (Company Duties)
① The Company shall not partake in any activities that are prohibited by this Agreement or any relevant laws.
② The Company shall use its efforts to provide continuous and stabilized services.
③ Should a User’s opinion or complaint be deemed justified, the Company shall promptly process relevant requests without delay. However, if processing is impossible, the Company is obliged to inform the User of the reason and provide an expected resolution schedule.
Article 10 (User Notification)
The Company may provide Users with notifications via the email address provided by the User at the time of registration.
Article 11 (Protection of Personal Information)
① The Company collects the minimum required amount of personal information through legal and fair means for purposes of establishing and implementing this Agreement. Should a Registered Customer close his/her account or withdraw consent to the Privacy Policy, the Company shall destroy the Registered Customer’s personal information without delay. However, following relevant laws or the User’s separate consent, the Company may retain some or all of the User’s information.
② To provide better services, the Company may request additional information regarding the User’s interests and purchases. In such case, the User’s consent shall be obtained in advance.
③ For more details on the Company’s personal information policies, please refer to the “Privacy Policy.”
Article 12 (Provision of Information)
The Company may, via email or other methods, provide Registered Customers with various information deemed important. Registered Customers can refuse to receive the Company’s emails at any time.
Article 13 (Intellectual Property Rights)
① All intellectual property rights in regards to Services belong to the Company.
② Users may not, without prior permission from the Company, duplicate, transmit, publish, distribute, or broadcast information obtained during use of Services for commercial purposes, nor may they allow a third party to do so.
Article 14 (Establishment of Purchase Contract)
① Users who wish to make a purchase on Kuber Science Online Mall may submit a request in the following (or similar) order. The Company is obliged to disclose the following information to Users in a manner that is easy to understand.
1. Search and select good(s) to purchase
2. Enter recipient’s name, address, phone number, email address (or mobile phone number), etc.
3. Confirm contents of Agreement, information on restricted services, liabilities for shipping fees, installation fees, etc.
4. Indicate your consent or refusal to this Agreement (e.g. via mouse click)
5. Agree to confirmations regarding purchase of Goods, etc.
6. Select payment method
7. Other procedures determined by the Company
② In the event that the Company provides or entrusts a User’s personal information to a third party, the Company is required to obtain the User’s consent. This consent is not implied in advance at the time of registration.
③ The Company reserves the right to decline a purchase request for reasons indicated in the following clauses. For minors who wish to establish contract without the consent of a legal guardian, the Company shall inform that User or legal guardian may terminate the contract.
- 1. The purchase request includes falsified, missing, or incorrect information.
- 2. Approving the request may result in significant technological obstructions to the Company.
④ The contract shall be binding once the notification of approval reaches the Registered Customer. The notification of approval must include the confirmation and sales availability of the relevant purchase request, as well as information on modification and cancellations to purchase request.
Article 15 (Payment Method)
Users can make payments for goods or services purchased at Kuber Science Online Mall using the payment methods indicated in the following clauses. The Company may not, for any reason, charge additional fees in regards to a User’s payment.
1. Credit card payment
2. Payment with electronic currencies
3. Other electronic forms of payment
Article 16 (User Notification and Modification/Cancellation of Order)
① The Company is obliged to provide a notification of confirmation in the event of a purchase request made by a User.
② Upon receiving notification, the User may immediately request to modify or cancel the purchase request in case of change of mind. For requests made before shipment, the Company is obliged to promptly process such requests without delay. In the event that payment has already been made, the terms regarding Right to Cancel shall take precedence.
Article 17 (Provision of Goods, etc.)
① Unless specific terms are stipulated regarding the provision period of Goods, etc., the Company shall take appropriate measures such as customized production, packaging, etc., to ship the User’s item within 7 days of contract establishment. However, if the payment has already been made in full or in part, the Company shall take appropriate measures within 3 business days of payment. If a separate agreement exists between the Company and User, the relevant agreement shall take precedence. In such case, the Company is obliged to take measures to provide the User with information on provision procedures and progress.
② The Company shall disclose the shipping method for delivery of Goods purchased by Users, shipping cost responsibilities per method, and shipping time per method, etc. for purchases made by the User. In the event that the Company exceeds the agreed shipping time, the Company is held liable for damages incurred from the delay. However, the Company is not held liable in the event that the Company provides evidence of no intention or negligence.
Article 18 (International Shipping Services)
① The Company provides international shipping services for goods with a sales contract through an international shipping network in which the Company has a business relationship.
② If the User wishes to change delivery information (delivery address and contact information, etc.), the User can change the information directly only if the order status is ‘Payment completed’. However, after the order status is ‘Preparing Shipment’, delivery information can only be changed through the CS center, and CS response may not be possible due to time difference. On the other hand, changes to delivery information may be restricted for certain payment methods.
③ Customs duties and taxes that are levied by the destination country as a result of international shipping are the recipient’s responsibilities.
④ International shipments are processed at customs upon arrival in the destination country, and Users acknowledge that this may result in a delay in expected delivery date.
⑤ Once the reason for return is approved by the Company (once evidence of defect, etc. is submitted), the User must contact the international shipping customer service center, return the product though a local overseas shipping courier, and provide documentation to the Company proving the return shipping costs.
⑥ Should the shipment be refused by the recipient, the User is responsible for initial shipping fees, as well as all other costs incurred during return shipment. Such costs will be deducted from the refund.
Article 19 (Refunds, Returns, Exchanges)
① In the event that the Company is not able to provide Goods, etc. purchased by the User due to reasons such as insufficient stock, the Company shall promptly inform the User and issue a refund or take appropriate measures for refund within 3 business days of payment.
②The User can directly cancel the order (purchase contract) through a cancellation request only in the order status ‘Payment completed’. However, even if it is marked as ‘Payment completed’ on the homepage, the Company may reject or withhold the User’s request for cancellation if delivery has actually started or there are special circumstances such as order production has been scheduled or created. In this case, related matters will be separately notified to the User (including notice through the site).
③Since it is considered that international shipping has begun from the order status after “Preparing Shipment”, the order(purchase contract) can not be canceled, returned or exchanged. However, it may be possible if the Company approves the User’s request for return or exchange after the international shipping is completed.
④Pursuant to the previous clause, when the User wishes to obtain approval for a return from the Company, objective evidence must be sent to the Company to prove the reason for the return, such as primitive defects in the product. Once defects are proved, the Company will take responsibility for all shipping costs incurred in the relevant return and reshipment.
⑤Even after completion of the order, if the delivery information is insufficient or it is considered that normal transaction is not possible, the order(purchase contract) may be canceled at the discretion of the Company. In this case, the Company refunds the payment or takes required procedures for the refund.
⑥In the case of partial cancellation or return of the order, the refund may be slightly different from the original payment due to changes in the conditions of the discount policy.
Article 20 (Right to Terminate)
① A User who has
established a purchase contact for Goods, etc. with the Company may request to
cancel the order within 7 days of the effective date of contract (if the Goods,
etc. are provided later than the effective date, the date of delivery or the date
of the start of delivery is taken into account). However, if the terms for
cancellation are stated differently in the Act on the Consumer Protection in
Electronic Commerce, etc., the relevant regulations are to be followed. If the
Company has set a different cancellation period and has notified the User in
advance, the User may cancel the order within the period determined by the
Company.
② The User may
not request a return or exchange for items that fall under any of the following
clauses.
1. The item is
destroyed or damaged due to reasons for which the User is held responsible
(with the exception of packaging being damaged in order to inspect the contents
of goods).
2. The value of
the item is significantly decreased due to full or partial consumption by the
User.
3. The value of
the item is significantly decreased due to passage of time and is deemed
unsuitable for resale.
4. An item that
can be reproduced into an item of the same quality, of which the original item
packaging is damaged.
5. Services or
digital contents stipulated under Article 2, Section 5 of the Framework Act on
the Promotion of Culture Industries (with the exception of divisible services
or divisible digital contents not stipulated).
6. The Company
has notified the User of restrictions to cancellation in advance due to
foreseeable and irrevocable damages that may occur from cancellation, and has
obtained consent.
③ Regarding
Clauses 2 and 4 of the foregoing section, in the event that the Company has not
clearly notified the restrictions to cancellation or taken appropriate measures
such as providing product of usage, restrictions do not take effect.
④
Notwithstanding Sections 1 and 2, in the event that the received Goods etc.,
differ from what is indicated or advertised, or the purchase contract is not
executed accordingly, the User may cancel the order within 3 months of delivery
and within 30 days of discovery or potential discovery date.
Article 21 (Effects of Termination)
① For returned
goods, the Company is obliged to take appropriate measures in issuing a refund
within 3 business days of return receipt. In the event that the refund is
delayed, the Company is obliged to pay a delay interest rate in accordance to
Article 21 of the Enforcement Decree of the Act on the Consumer Protection in
Electronic Commerce, etc.
② Regarding
refunds, in the event that the User has made payment with credit card or other
methods determined by law, the Company shall promptly contact the processor of
the relevant payment method to request the suspension or cancellation of
billing.
③ For cancelled
orders, the User is responsible for fees incurred for returning an item. The
Company shall not claim damages or penalty charges for cancellation of order.
However, in the event that the received Goods etc., differ from what is
indicated or advertised, or the purchase contract is not executed accordingly,
the Company is responsible for all return costs.
④ In the event
that the item has already been partially used or consumed, the Company may,
within legal boundaries, claim from the User the profits obtained from use or
the costs incurred in providing the item.
⑥ In the event
that the User has paid shipping fees at the time of initial delivery, the
Company shall clearly indicate who is responsible for the costs in case of
cancellation.
Article 22 (Damages)
For any damages resulting from either party
violating this Agreement or relevant laws, the party responsible is obliged to
indemnify the damaged party.
Article 23 (Exemption of Liability)
① The Company
shall not be held liable for damages for which the User is responsible.
② In regards to
information, data, or facts posted by a User or third party, the Company does
not guarantee and is not responsible for the completeness, safety,
appropriateness, legitimateness (no violation of third party right) of such
information and intentions of the User or third parties to transact.
③ The Company is
not responsible for damages that arise from the inability to provide Services
due to force majeure such as natural disasters.
④ If the Company
provides Services in partnership with an affiliate website, the Company is not
held liable for any damages that arise from the services provided by the
affiliate website.
Article 24 (Applicable Laws and
Jurisdiction for Disputes)
① This Agreement
and Services shall be governed, construed and performed by the laws of the
Republic of Korea.
② Both the
Company and User are obliged to make every effort in amicably settling disputes
that arise in regards to Services.
③ Any dispute
arising between Company and User arising out of or in connection with the
Agreement or Services, shall be resolved in accordance with the procedures set
out in the Civil Procedure Act of Republic of Korea.
Attachment
Article 1 (Effective Date)
1. This
Agreement takes effect from August 20th, 2025.
2. As a rule,
members who have already joined before the enforcement of these Terms and
Conditions shall apply. However, if you continue to use the service under these
Terms after the effective date of the changed Terms as announced, you agree to
the Terms after the Change.
Implementation date of Terms & Conditions: August 20th, 202